Career Opportunities with Menemsha Solutions

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Business Systems Analyst

Department: Finance-85
Location: Torrance, CA

Job Summary

The Business System Analyst will assess every aspect of our daily business operational systems.  They will examine existing and new systems for improvements, reporting common issues, evaluate system performance, and recommend new system procedures.  The Business Systems Analyst will have full ownership of company systems and their functionality.  They will lead projects both internally and externally for enhancements and improvements as well as new system implementation as required.

Essential Duties and Responsibilities  

  • Provides analysis and technical support in reviewing and maintaining assigned system applications and/or business processes; reviews and analyzes trends; recommends best practices to enhance productivity and streamline business processes.
  • Provides training in support of assigned applications and processes; develops training materials to assist users in operational performance and enhanced productivity.
  • Quickly respond to support tickets from Internal customers and departments according to company procedures
  • Assists other departments with application issues and development of the software
  • Develops Knowledge Base articles to document troubleshooting steps and common solutions to frequent calls for use by customers and peers.

Education & Experience

  • Bachelor’s degree in information systems with an emphasis in business, accounting, construction management, or other relevant disciplines
  • Experience in the construction industry or with construction ERP software
  • Sage software experience is a plus
  • Proven development experience with SQL, Crystal report, relational databases and Microsoft development tools.
  • Communicate with business users and document the business requirements
  • Demonstrates excellent written and verbal communication skills
  • Excellent problem-solving skills, a strong customer-service orientation, and commitment to ensuring timely, quality solutions to user issues.
  • Willingness to travel

Training Requirements

Sage 300 for Construction

Process Workflow

Menemsha’s Online Management System

Documentation manuals

Procedural documentation

Physical Demands

Some bending, stooping, grasping and prolonged sitting

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